Privacy Policy
Effective Date: 22/09/2026
Saral Dishayen respects the privacy of its users and is committed to protecting personal information collected through its website and associated services.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to users.
1. Information We Collect
Depending upon your use of the platform, we may collect:
Personal information
- Name
- Mobile number
- Email address
- Address
- Date of birth, where required
- Profile information
Account information
- Username/login details
- Subscription details
- Service preferences
Transaction information
- Order/subscription details
- Transaction reference
- Payment status
- Amount paid
- Refund information
Saral Dishayen does not require users to provide their complete card number, CVV or UPI PIN directly to the website.
Payment information is processed through the authorised payment gateway.
Razorpay's customer privacy notice describes transaction, personal and technical information that may be processed in connection with payment services.
2. Technical Information
We may automatically collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Access times
- Pages visited
- Cookies and similar technologies
- Technical logs
3. How We Use Information
Information may be used to:
- Create and manage your account.
- Provide requested services.
- Process subscriptions and payments.
- Verify transactions.
- Provide customer support.
- Send service notifications.
- Process refunds.
- Improve website functionality.
- Prevent fraud and misuse.
- Maintain security.
- Analyse platform usage.
- Communicate relevant offers, where permitted.
- Comply with applicable legal requirements.
4. Payment Information
Payments may be processed through third-party payment service providers such as Razorpay.
Saral Dishayen does not intentionally store sensitive payment credentials such as:
- Card CVV
- UPI PIN
- Internet banking password
on its own application servers.
Payment processing is subject to the payment provider's applicable terms and privacy practices.
5. Sharing of Information
Personal information may be shared where necessary with:
- Payment gateway/service providers
- Hosting/cloud service providers
- SMS/email service providers
- Technology/service providers
- Analytics providers
- Government/regulatory authorities where legally required
- Professional advisers where necessary
Information will not be sold to third parties for unlawful purposes.
6. Cookies
Saral Dishayen may use cookies and similar technologies for:
- Login/session management
- Security
- Preferences
- Analytics
- Website performance
- Improving user experience
Users may control cookies through their browser settings. Disabling certain cookies may affect website functionality.
7. Data Security
Reasonable technical and organisational measures are implemented to protect personal information against unauthorised access, alteration, disclosure or destruction.
However, no internet-based system can be guaranteed to be completely secure.
8. Data Retention
Personal information will generally be retained only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, accounting, dispute resolution, security and legal/regulatory requirements.
9. User Rights and Requests
Subject to applicable law, users may contact us regarding:
- Access to personal information
- Correction of inaccurate information
- Updating account information
- Withdrawal of consent where applicable
- Other privacy-related requests
Requests can be submitted at:
Email: [privacy@domain.com]
10. Children's Privacy
Saral Dishayen does not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
11. Third-Party Links
The website may contain links to third-party websites.
Saral Dishayen is not responsible for the privacy practices or content of those websites.
12. Policy Changes
This Privacy Policy may be updated periodically.
The revised policy will be published on this page with an updated effective date.
13. Contact
Data/Privacy Contact:
Saral Dishayen
Email: [privacy@domain.com]
Phone: [Phone Number]
Address: [Address]